Coronavirus & News


The good news is that The Lowbourne Clinic is about to be reopened from 6th August!!! This means that we are almost back to normal, although The Frome Clinic will be moving in September to new premises. 

The use of PPE looks like it is here to stay for the foreseeable future, so we ask all patients to please bring their own masks when coming for treatment. Apart from the cost implications, it helps to reduce the impact upon the environment. 


Some great news!!

From 4th July I can now open up under Phase 2 return to work. Basically this involves PPE and Social distancing, but no restriction on the patients or conditions that we treat - so the bottom line is that this is probably as near to normal practice as we are going to get, for the near future.

As part of this, it means that Jo Loutsis and I are reopening the Frome Clinic. Jo has already started back for all your Chiropractic needs and I will be restarting on Tuesday 7th July. My Clinic at Church Street Practice in Bradford on Avon is already open for bookings.

I do understand that this has been a tough time for many, in all sorts of ways. For this reason fees are being kept down to pre-covid prices for the next few months.

If you would like to book in for Acupuncture, then please do contact me via 


So the good news is that restrictions have been relaxed to phase 3 ( with phase 1 being normal practice with no ppe etc. I'm honestly unsure when phase 1 will be, or even if its appropriate any more)

Anyway, phase 3 states
"Treatment of patients with exceptional needs: not treating will lead to deterioration and possible hospitalisation.

Treatment of patients with high levels of mental or physical distress: for relief from chronic conditions or continuity of treatment"

So if you feel that you fit into this bracket, then please do get in touch - email is better at .

Please note that everyone's health is of paramount importance during this time and we are still operating strict PPE protocols to keep us all safe.


As of 2nd June 2020, treatment for EMERGENCY ONLY cases will resume on Wednesday Afternoons at The Church St Practice in Bradford on Avon.

An Emergency is assessed on a case by case basis. Part of the protocol used will assess if the patient would need to seek treatment for the condition - eg A condition needing medication, trip to GP/Hospital, symptoms are worsening, pain, impact on mental health, anxiety etc -  can constitute an emergency. Routine treatment sadly at this point does not qualify as an emergency. 

The process for booking in is the same ( contact them on 01225 868282 ) and there are now additional processes to go through - consent forms, triage, screening questionnaire etc. This will be primarily done by email ( ).

Treatment will be different to before, with regard to PPE, social distancing and clothing and this will be gone through by email,  prior to the appointment. The Clinic and appointments are set out in such a way to maintain your safety and the safety of others. You will be required to wear a mask - please do bring your own if possible, although we do have them available at The Clinic.

We must also insist on you coming alone - sadly bringing your partner/children etc is not permitted. Exceptions to this are those needing Carers or Children needing Parental/Legal Guardian Chaperone. 

Although advice & guidance change on an almost daily basis, we currently have a strict list of those whom we have to screen as to current state of health on a case by case basis...

People who must be excluded from attendance 

1 Any person who currently exhibits any of the key symptoms of Covid-19 must be told to
stay at home and not enter the practice until seven days after their high temperature has

According to current NHS advice, this is defined as:
• high temperature: this means you feel hot to touch on your chest or back – you do
not need to measure your temperature – and
• new, continuous cough: this means coughing a lot for more than an hour, or three or
more coughing episodes in 24 hours – if you usually have a cough, it may be worse
than usual
• anosmia: lack of taste or smell (updated 18 May 2020)

2 Any person who has had confirmed non-socially distanced contact with any person with a
confirmed Covid-19 diagnosis or someone exhibiting any of the cardinal symptoms must
also be physically excluded from your practice. This includes those that cohabit with
symptomatic persons.
Persons that live with others and are the first in the household to have symptoms of
Covid-19 must stay at home for seven days. All other household members who remain
well must stay at home and not leave the house for 14 days. The 14-day period starts
from the day when the first person in the house became ill. This explanatory diagram
explains this process.

© 2018 by Keith Murray Acupuncture Ltd